How to Add an Incident Type?
Follow the steps below to create and add a new Incidents Type.
Step 1:
Login into Mobiconnect with Valid credentials and select your project.
https://www.mobiconnect.net/login
Step 2:
Navigate to the ‘Incident Type’ page by clicking on Incidents from the menu.
Step 3:
Click on ‘New’ on the top right corner
Step 4:
In the ‘Add Incident Type ’ form: enter all Details
Info: Incident Type details
- Provide the name for the incident type.
- Offer a brief description of the incident type.
- Upload any relevant files.
Step 5:
Configure the sections and elements that should appear on the Incident Creation Form based on the selected incident type.
- Copy or delete elements as needed.
- Click ‘Show in Filter’ to display the added elements in the filters.
Click ‘Save’ to create the incident type
Click ‘ ‘Cancel’ to discard changes.
Info :
- Define titles for different sections within the form.
Use the plus button to add new sections.
Choose the type of input elements required (Text, Toggle, Select). - Adjust ‘Element Settings’ for each element added:
- Text: Set default values, placeholders, and specify if it is required.
Toggle: Determine the default state and whether it is a required field.
Select: Configure default selections, add values, and mark as mandatory if necessary.