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[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” left_padding_desktop=”30px” right_padding_desktop=”120px” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”How to Add an Incident Type?” font_container=”tag:h2|font_size:34px|text_align:left|line_height:44px” use_theme_fonts=”yes” css=””][divider line_type=”Full Width Line” line_thickness=”1″ divider_color=”default” custom_height=”60px”][vc_column_text css=”” text_direction=”default”]Follow the steps below to create and add a new Incidents Type.

Step 1:
Login into Mobiconnect with Valid credentials and select your project.
https://www.mobiconnect.net/login

Step 2:
Navigate to the ‘Incident Type’ page by clicking on Incidents from the menu.

Step 3:
Click on ‘New’ on the top right corner[/vc_column_text][divider line_type=”No Line” custom_height=”15px”][image_with_animation image_url=”647″ image_size=”large” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”10px” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][divider line_type=”No Line” custom_height=”15px”][vc_column_text css=”” text_direction=”default”]Step 4:

In the ‘Add  Incident Type ’ form: enter all Details[/vc_column_text][divider line_type=”No Line” custom_height=”15px”][image_with_animation image_url=”648″ image_size=”large” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”10px” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][divider line_type=”No Line” custom_height=”15px”][vc_column_text css=”” text_direction=”default” el_class=”custom-info-box”]Info: Incident Type details

  • Provide the name for the incident type.
  • Offer a brief description of the incident type.
  • Upload any relevant files.
[/vc_column_text][divider line_type=”No Line” custom_height=”15px”][vc_column_text css=”” text_direction=”default”]Step 5: 
Configure the sections and elements that should appear on the Incident Creation Form based on the selected incident type.

  • Copy or delete elements as needed.
  • Click ‘Show in Filter’ to display the added elements in the filters.

Click ‘Save’ to create the incident type
Click ‘ ‘Cancel’ to discard changes.[/vc_column_text][divider line_type=”No Line” custom_height=”15px”][image_with_animation image_url=”649″ image_size=”large” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”10px” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][divider line_type=”No Line” custom_height=”15px”][image_with_animation image_url=”650″ image_size=”large” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”10px” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][divider line_type=”No Line” custom_height=”15px”][vc_column_text css=”” el_class=”custom-info-box” text_direction=”default”]Info :

  • Define titles for different sections within the form.
    Use the plus button to add new sections.
    Choose the type of input elements required (Text, Toggle, Select).
  • Adjust ‘Element Settings’ for each element added:
  • Text: Set default values, placeholders, and specify if it is required.
    Toggle: Determine the default state and whether it is a required field.
    Select: Configure default selections, add values, and mark as mandatory if necessary.
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